Privacy Policy
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At Hashtag Estates, we value the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or engage with our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
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1. Information We Collect
We collect personal information when you interact with us through our website, sign up for our services, or communicate with us directly. This information may include:
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Personal identification details (e.g., name, email address, phone number)
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Property preferences and requirements
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Payment information (for property transactions or services)
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IP addresses, browser types, and other technical data collected via cookies
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Any other details you provide to us during our interactions
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2. How We Use Your Information
We use the personal information we collect for the following purposes:
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To respond to your inquiries and provide customer support
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To process transactions, including buying, selling, renting, and property management services
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To offer personalized property recommendations and updates
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To manage contracts with our clients, including mortgage advice, legal services, and insurance coverage
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To improve our website and services, ensuring a better user experience
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To comply with legal obligations and regulations
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3. Sharing Your Information
We may share your personal information with trusted third-party service providers who assist us in delivering services, such as mortgage advisors, solicitors, and insurance providers. These third parties are obligated to keep your information confidential and use it only for the specific purposes related to the services we provide.
We will not sell, rent, or lease your personal information to third parties for their marketing purposes without your consent.
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4. Data Security
We take the security of your personal information seriously. We employ reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee complete security.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance user experience, analyse website performance, and personalize content. You can control cookie settings through your browser settings, but disabling cookies may impact your ability to use certain features of our website.
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6. Your Rights and Choices
You have the right to:
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Access and update your personal information
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Request the deletion of your personal information, subject to certain exceptions
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Opt out of marketing communications
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Object to the processing of your data, in certain circumstances
To exercise these rights, please contact us using the contact details provided below.
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7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or industry standards. Any changes will be posted on this page, and we encourage you to review it periodically.
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9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:
Hashtag Estates eqnquiries@hashtagestates.co.uk | 01704 336296